Cookie Policy

How we use cookies on our website

Last updated: 1 January 2026

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site. Cookies help us to provide you with a better experience when you browse our website and also allow us to make improvements.

How We Use Cookies

Equiniti Portal uses cookies for the following purposes:

  • To ensure the website functions correctly and securely
  • To remember your preferences and settings
  • To understand how visitors use our website so we can improve it
  • To deliver relevant content and communications
  • To maintain your session when logged into the client portal

Types of Cookies We Use

Cookie TypePurposeDuration
Strictly NecessaryRequired for the website to function. These cannot be disabled. They include session cookies for the portal login and security tokens.Session
FunctionalRemember your preferences such as language, region, and display settings to provide a personalised experience.1 year
AnalyticsHelp us understand how visitors interact with our website by collecting and reporting information anonymously.2 years
MarketingUsed to track visitors across websites to display relevant advertisements and measure campaign effectiveness.90 days

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner allowing you to accept all cookies or manage your preferences. You can change your cookie settings at any time by clearing your browser cookies and revisiting the site.

Most web browsers allow you to control cookies through their settings. You can usually find these in the "Options" or "Preferences" menu of your browser. Please note that disabling certain cookies may affect the functionality of this website, particularly access to the client portal.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use services from trusted partners for analytics and performance monitoring. These third parties may use cookies to collect information about your online activities across different websites.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), you have the right to choose whether or not to accept cookies. You can exercise your rights by adjusting your browser settings or using the cookie preference controls on our website.

Contact Us

If you have any questions about our use of cookies, please contact our Data Protection Officer at support@equiniti-portal.com or write to us at Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA.